This page outlines the terms and conditions that govern the use of our legal services booking self-service portal. It is essential to ensure that both clients and legal professionals understand their rights and obligations when using our platform. By using our services, you agree to comply with these terms and conditions.

Introduction

Welcome to our legal services booking platform. These terms and conditions govern your use of our website and services. By accessing or using our platform, you agree to these terms and conditions in full. If you disagree with any part of these terms, please do not use our services.

We provide a platform that connects clients with legal professionals for the purpose of obtaining legal advice, representation, and other related services. Our role is to facilitate these connections and ensure smooth interactions between clients and legal professionals.

User Registration

• Clients: Clients must register and create an account to use our services. During registration, clients must provide accurate and complete information. Clients are responsible for maintaining the confidentiality of their account and password.
• Legal Professionals: Legal Professionals must register and create a professional profile. Legal Professionals must provide accurate information regarding their qualifications, experience, and areas of expertise. Legal Professionals are responsible for maintaining the confidentiality of their account and password.

Booking and Payment

• Booking: Clients can book legal services through our platform by selecting a legal professional and scheduling an appointment.
• Payment: Payment for services is processed through our secure payment gateway. Clients agree to pay the fees specified by the legal professional at the time of booking. All payments are non-refundable unless otherwise specified.

Confidentiality and Privacy

We take the privacy and confidentiality of our users seriously. All communications between clients and legal professionals are encrypted and secure. We will not share personal information with third parties without user consent, except as required by law.

• Email Communication Consent: By registering, users agree to receive email notifications, updates, and other communications related to their use of the platform. All email activities are conducted in compliance with the requirements of the approved email platform, such as Amazon SES, ensuring emails are sent to verified recipients and adhere to the platform's policies.
• Data Security: All user data is protected using industry-standard encryption methods. We implement security measures to protect against unauthorized access or disclosure of personal information. Additionally, email communication is managed through a secure and approved mail platform to ensure compliance and data protection.

Email Policy (Anti-Spam)

1. Anti-Spam Compliance: We adhere to all anti-spam regulations, including the CAN-SPAM Act and other applicable laws. Our platform is integrated with an approved email service provider such as Amazon SES, which ensures compliance with sending limits, recipient verification, and content policies. Users must not use the platform for sending unsolicited emails or spam.
2. Opt-Out: Users can opt out of receiving marketing or promotional emails at any time by following the unsubscribe instructions provided in the emails. All opt-out requests are managed in compliance with the approved email service provider's policies to ensure users' preferences are respected.
3. Email Approval and Monitoring: All outgoing emails are subject to approval and monitoring through the email platform. This ensures that all communications sent from our platform meet the necessary standards for content and recipient consent as per the policies of services like Amazon SES.

User Conduct

• Prohibited Activities: Users must not engage in any activities that are unlawful, harmful, or otherwise inappropriate when using our platform. This includes the use of our email system for spamming or unauthorized mass mailing. All email activities must comply with the policies of our approved email platform (e.g., Amazon SES), which includes ensuring emails are sent only to verified and consenting recipients.
• Compliance: Users agree to comply with all applicable laws and regulations, including those set forth by our email service provider, when using our services.

Dispute Resolution

• In the event of a dispute between a client and a barrister, we encourage both parties to resolve the issue amicably. If a resolution cannot be reached, users may contact our support team for assistance. We reserve the right to mediate disputes and take appropriate action if necessary.

Termination of Services

• We reserve the right to suspend or terminate access to our platform for any user who violates these terms and conditions or engages in inappropriate conduct. Termination may occur without prior notice.

Limitation of Liability

• Our platform is provided "as is" and "as available" without any warranties or representations, express or implied. We do not guarantee the accuracy, completeness, or reliability of the services provided by advocates. We are not liable for any damages or losses resulting from the services provided by legal professionals on our platform.

Amendments

• We may update these terms and conditions from time to time. Users will be notified of any changes, and continued use of our platform constitutes acceptance of the updated terms.